Tanium Platform

I worked remotely on a team of nine while at Tanium. I supported several product modules: Asset, Assurance, Discover, Enforce, Impact, Prevent, and Threat Response. I also explored several UX patterns: platform navigation, sticky headers, data grid filters, drag and drop interactions, tooltips, and user guides.

Threat Response is one of Tanium's most powerful modules. It allows users to monitor endpoints for suspicious activity, investigate compromised machines, and remediate incidents. Because this space in the cybersecurity domain is very crowded, Threat Response was losing traction in the marketplace. Our biggest customer complaints were unclear "next steps" while navigating the module, alert fatigue, and difficulty collecting evidence for investigations.

I conducted two card sort activities to improve the information architecture. We conducted an extensive research study around alerts and investigations, interviewing eight different customers for two hours each.

The results led to a wide array of improvements and long-term focus for our engineering team.

Tanium
Tanium
Tanium
Tanium
Tanium
Tanium
Tanium